1 - General information :

1.1 - These general terms and conditions, together with any special terms and conditions which are essential to them, govern the operations of G-Block public limited company.

1.2 - The customer waives any stipulations to the contrary contained in its general or special terms and conditions, even if these stipulate that they alone are valid, or in any other document issued by the customer.

1.3. - No derogation from these general and special conditions may be invoked against G-Block public limited company unless it has been the subject of a special agreement approved in writing by G-Block public limited company.

1.4 - The public limited company G-Block, located at 16 chemin Preuscamps, B-7822 Ghislenghien, will hereinafter be referred to as "the company".

2 - Ordering :

2.1 - The information contained in offers, catalogues, notices and plans is given for information purposes only and does not constitute part of the content of the contract.

2.2 - Acceptance of the offer by the customer implies acceptance of these general terms and conditions.

2.3 - Any plans, specifications or requirements submitted by the customer are used for documentation purposes only and the work is carried out in accordance with the standards and rules of the profession.

2.4 - The company cannot be held responsible for a delay of a few weeks in relation to the announced deadline, without prejudice to the application of force majeure.

2.5 - If provided for in the quotation or order form, a deposit is payable when the customer places the order. The company will only order the equipment from its own supplier once it has received the deposit. The delivery date can therefore only take effect once the deposit has been received. Consequently, the delivery date announced on the order form cannot be respected if the deposit cannot be effectively cashed at the time of the order. This date will have to be postponed by a period equivalent to that which elapses between the date of the order and that of the effective cashing of the deposit, increased by two weeks and taking into account the constraints of our planning.

If the deposit has not been received by the company within fifteen days of the order being placed, the company shall be entitled to terminate the order, to the customer's detriment and grievance.

2.6 - All cases of force majeure release the company from all liability. The following are considered to be cases of force majeure: acts of public authority, lack of personnel, strike, war, revolt, lack of materials, delivery problems, fire, machine breakdown, late receipt of any item, whether damaged or not, etc. The occurrence of a case of force majeure does not allow the parties to terminate the contract unless it lasts for more than two months. The occurrence of a case of force majeure does not entitle the parties to terminate the contract unless it lasts for more than two months.

2.7 - Without prejudice to any other right or claim, the cancellation of an order before the order has been placed with the company's own supplier, or the work has been carried out in the company's workshops, shall give rise ipso jure to compensation of at least 20% of the total amount of the order and to compensation of 70% of the total amount of the order if the company has ordered the material from its own supplier, or the work has been carried out according to the specific requirements of the job.

2.8 - The price and timescales for the work mentioned on the order form or quotation are subject to revision when additional work, other than that initially planned, has to be carried out.

The same applies if non-conformities with the information or basic documents provided by the customer are identified during the execution of the work.

2.9 - Any change to the work may be established by any legal means.

3 - Execution :

3.1 - The customer undertakes to allow the work to be carried out at the agreed time and place. If it fails to do so, it will bear the costs of storage and immobilisation up to a minimum of 5% of the total amount of the price of the work per week of delay.

3.2- Complaints concerning apparent defects must, on pain of forfeiture, be made immediately on collection or delivery and must be notified to the company in writing by recorded delivery within eight days.

3.3 - Acceptance by the customer must take place on collection or delivery.

4 - Intellectual property rights :

4.1 - All drawings, plans, diagrams, projects, documents and studies of any kind that the company gives or sends to the customer remain its entire property and must be considered as confidential. Without prejudice to damages and interest, they may not be communicated to a third party, copied or executed without the written agreement of the company.

4.2 - The company undertakes to respect professional secrecy in the performance of the tasks entrusted to it.

5 - Billing :

5.1 - Invoices are payable in accordance with the conditions stipulated on the company's order forms or quotations.

5.2 - Invoices are payable to the company without discount of any kind, unless stipulated otherwise in writing on the invoice.

5.3 - Invoices or debit notes not covered on the due date will automatically be subject to late payment interest of 1% per month without notice or formal notice. In addition, invoices or debit notes that remain unpaid one month after their due date will automatically be increased by a lump sum equal to 15% of the outstanding amount, with a minimum of €100 + VAT.

5.4 - Non-payment of an invoice due date will render the terms of payment granted by the company to the customer null and void, and all outstanding bills and sums due, for whatever reason, will become immediately payable without prior formal notice.

5.5 - The agreed payment terms may not be delayed for any reason whatsoever, including in the event of a dispute.

5.6 - Without prejudice to any other right or claim, where an invoice is not paid in accordance with the terms set out, the Company reserves the right to suspend work or terminate the contract during the course of the work.

5.7 - Claims relating to invoices must reach the company within eight days of their date. After this period, they will be deemed to have been definitively accepted.

5.8 - From 1 January 2026, the Belgian government will require all legal entities and individuals liable for VAT to exchange their invoices electronically via the Peppol network. This means that we will send you invoices via this network and that you are required to register. G-Block cannot be held responsible for your membership or non-membership of this network. It is not excluded to send you a paper copy or by email but this one will not have any legal value. In the latter case, it must be considered as a copy and not an original.

For private customers, traditional channels (such as paper or e-mail) remain valid.

6 - Retention of title clause :

6.1 - The transfer of ownership of the products to the customer on collection or delivery is subject to effective payment of the full price in principal, interest and ancillary costs on the agreed due date.

In the event of payment by bill of exchange, payment will not be deemed to have been made until actual collection.

In the event of non-payment by the due date, the company may demand the immediate return of the products at the customer's expense.

6.2 - The return to the company of the goods claimed imposes on the customer the obligation to compensate for the loss resulting from the depreciation and, in any event, the unavailability of the goods concerned.

6.3 - The customer is prohibited from transferring any right to the work until the company has been paid, or from making any modification whatsoever.

7 - Warranty :

7.1 - Goods delivered are only covered by the warranty conditions of the company's suppliers.

7.2 - The guarantee automatically ceases if the customer has undertaken, on his own initiative, or had carried out by a third party other than the company, repair work or modifications.

7.3 - Whatever the defect, the Company's liability is limited to the replacement of the defective item.

7.4 - The company declines all responsibility for damage caused by lack of supervision, maintenance, impact or humidity.

7.5 - In the event of components being replaced under the warranty, the cost of dismantling, reassembly, transport and supervision shall be borne by the Customer.

7.6 - The company is only responsible for the object of its work.

7.7 - It cannot be held jointly or severally liable with other trades. It cannot be held liable for foreseeable or unforeseeable damage caused by its work, such as vibration defects.

7.8 - Its liability can no longer be called into question one year after collection or delivery of the equipment.

8 - Trademark :

The joint use of the G-Block® trademark or of firms represented by G-Block s.a. (as well as the logos) is only permitted if the company or the firms it represents have given their written agreement to this.

9 - Applicable law and disputes :

9.1 - This contract is governed by Belgian law.

9.2 - The cancellation of a clause does not entail the cancellation of the contract.

9.3 - The parties shall endeavour to settle any disputes that may arise in connection with an order amicably. Failing this, they will be subject to the jurisdiction of the seller's registered office.

9.4 - The limited company G-Block, will however have the possibility, when it is the plaintiff, to bring the case before any other competent court by virtue of common law.

9.5 - The general terms and conditions of sale do not preclude the company from maintaining its rights in cases not covered by the general terms and conditions of sale.